Kimray, Inc.


Customer Information


 
*Gift Cart Number

 
*Date

 
*Company Name

 
*Contact Name

 
*Phone Number

 


Product Quality


 
*I received the correct amount and type of product I ordered.

(Poor ----------------------------------- EXCELLENT)


 
*The product was undamaged and in excellent appearance when I removed it from the box.

(Poor ----------------------------------- EXCELLENT)


 
*I was provided enough information to understand how to properly install, adjust, and set the product.

(Poor ----------------------------------- EXCELLENT)


 
*After installation and proper adjustment the product functioned in the manner that Kimray brochures, catalogs, and literature described.

(Poor ----------------------------------- EXCELLENT)


 
*The products that I need are available for purchase when I need them.

(Poor ----------------------------------- EXCELLENT)


 
*The Products I order are delivered on the date they are promised.

(Poor ----------------------------------- EXCELLENT)


 


Technical Support


 
*Adequate Technical Support is provided to guide in the selection, installation, and servicing of the product.

(Poor ----------------------------------- EXCELLENT)


 
*If I have a problem I am heard and helped in a timely manner.

(Poor ----------------------------------- EXCELLENT)


 
*If service, delivery, and quality concerns occur they are resolved to my satisfaction.

(Poor ----------------------------------- EXCELLENT)


 
*There is a Kimray product avaliable for any need that I have.

(Poor ----------------------------------- EXCELLENT)


 


Customer Service


 
*Kimray employees are friendly and courteous when dealing with me and my order.

(Poor ----------------------------------- EXCELLENT)


 
*Kimray employees are available and responsive when I need assistance.

(Poor ----------------------------------- EXCELLENT)


 
*Kimray employees are knowledgeable about the products and business they represent.

(Poor ----------------------------------- EXCELLENT)


 
*Kimray contacts me in advance when issues arise that affect my orders.

(Poor ----------------------------------- EXCELLENT)


 
*When I have an emergency Kimray does what it can to meet my needs.

(Poor ----------------------------------- EXCELLENT)


 


Opportunities to Improve


 
Please provide additional information below on things Kimray can improve to better meet your needs:

 
*Pick your Kimray Gift

 


Shipping Address
(No PO Boxes Please)


 
*Name

 
*Street

 
*City

 
*State

 
*ZIP Code

 
© 2010 Kimray Inc. All Rights Reserved 52 NW 42nd Street, Oklahoma City, OK 73118 Ph: 405.525.6601